Website privacy notice

Information you choose to provide

If you use the general contact form, Phase Care receives the information you enter, such as your name, email address, optional phone number, and message. We use it to respond to your request and manage practice communications.

The membership enrollment form collects identity and contact details, your selected provider, membership agreement acceptance, optional communication consent, and billing preferences. When you continue to card setup, Phase Care’s enrollment service sends those details to Atlas. Selecting the final enrollment button submits your enrollment for the practice to review.

Stripe collects card numbers, expiration dates, and security codes directly in its secure card fields. Phase Care’s enrollment service receives a payment reference, not the card number or security code. Enrollment uses a necessary, short-lived session cookie. Google Tag Manager and Google Analytics are not loaded on the membership enrollment page.

Website and analytics information

The site may collect routine technical information such as browser type, device type, pages visited, approximate location, referral source, and interactions with calls to action. Phase Care uses Google Tag Manager and Google Analytics to understand site performance and improve the website. The site’s custom analytics events do not intentionally send form contents, booking details, or health information.

Scheduling, enrollment, and maps

The website embeds or links to services operated by other companies:

• Cal.com provides appointment scheduling.
• Atlas receives membership enrollment details from Phase Care’s custom enrollment form and also offers a direct enrollment form.
• Stripe provides secure card collection and payment setup.
• Google Maps provides location and directions.

Information entered into those services is handled under their own privacy and security practices. Review the notice presented by the relevant provider before submitting information.

How information is used and shared

Phase Care uses website information to answer inquiries, operate and secure the website, measure performance, improve services, and meet legal obligations. Phase Care does not sell information submitted through the website. Information may be handled by service providers that support website hosting, forms, analytics, scheduling, enrollment, or practice operations, or disclosed when required by law.

Security and retention

Phase Care uses reasonable administrative and technical measures for the website, but no public website or email transmission is guaranteed to be completely secure. Information is retained only as long as reasonably needed for the purpose collected, practice operations, dispute resolution, or legal obligations.

To recover interrupted enrollments, necessary encrypted, HttpOnly cookies keep session details in your browser for up to 24 hours. The enrollment service processes those details to send them to Atlas; it does not save patient details or payment references in its persistent coordination store. After Atlas confirms receipt, the session is reduced to a confirmation reference. Separate records of agreement acceptance, communication consent, submission status, and a protected duplicate-check identifier are retained for practice operations. Information already sent to Atlas follows the practice’s enrollment and clinical record procedures. Enrollment form contents and card details are not written to the enrollment service’s application logs.

Your choices

You can limit analytics through browser privacy controls or content-blocking tools. You may contact Phase Care to ask about a general website inquiry you previously submitted. Requests involving medical records or patient rights follow separate clinical privacy procedures.

Contact

Questions about this website notice may be directed to drsheikh@phase.care, (559) 365-6677, or Phase Care, 6777 N Willow Ave, Fresno, CA 93710.